Mental Notes Consulting Online Shopping Terms & Conditions
The following Terms, together with our Privacy Policy and Website Use Terms apply to your access to and use of our online shop and the supply of goods ordered via our shop.  By ordering goods from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.

Buyers
You may buy goods offered online by us by completing the order form available on our website.  To buy goods via our website, you must be at least 18 years of age.  By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.

Orders
You must register with our website to be able to make purchases from our online store.  Once you submit an order, you cannot cancel it.  All orders are subject to acceptance by us, at our discretion.

Special offers
We may provide special offers in relation to our goods from time to time.  At any time, we may terminate any special offer without advance notice.  If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.

Payment
The full payment for your order (including the product price and applicable delivery charges) is deducted from your via Paypal on completion of your order.  Delivery will commence once payment has been processed/validated.

Availability
All goods are offered for sale subject to available stock.  If an item is out of stock, we may contact you to offer a substitute.  If you do not accept a substitute item and your credit card has been charged for an item that is out of stock, we will cancel your order and issue a credit to your credit card account in the amount charged.  If you order goods and some are not in stock, you agree that we may fill that part of your order for which stock is available.

Delivery/Shipping
We charge a delivery fee for all items.  Shipping cost is determined by destination, weight and shipping method.  To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment.  It is your obligation to enter the correct delivery address details at the time of ordering.

We use all reasonable efforts to dispatch orders within 5 business days of the purchase date.  Most orders should arrive within 5 to 10 business days after dispatch depending on the destination.  It is your responsibility to inform us promptly if an order does not arrive either by emailing kylie@mentalnotesconsulting.com.au or calling +61 402 437 651.  Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the courier and advise you of any issues that are discovered.

We are not liable for any loss or damage resulting from late delivery or non-delivery and late delivery does not entitle you to cancel your order.

Damage
If you receive any goods in a damaged condition, we may issue you a credit in the amount paid for the goods or send replacement goods at our discretion if you notify us within 7 days of the delivery date.  We may ask you to provide proof of the damage, as a condition of refund or replacement.

Risk
Risk of damage, loss or deterioration to goods passes to you on delivery in accordance with these Terms.

Title
Goods ordered by you remain our property until you pay for them in full.

Returns
In addition to your statutory rights, if you change your mind we will happily exchange or refund your item/s providing the following conditions have been met:

1. The items are returned within 30 days of the purchase date and the original sales receipt is present.

2. Items must be in original condition as purchased

Returns/exchanges can be sent to:
Mental Notes Consulting Pty Ltd
PO Box 1835
New Farm QLD 4005

If you return items to us that do not comply with the above requirements, we will return them to you at your cost.

Limitation of liability
To the extent legally permitted, in no event will we be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from the supply of goods or services via this website or the use of such goods or services by any person, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if we are expressly advised of the possibility of such damages.  This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories.  To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and our maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to AUD$5.00.

Indemnity
You agree to indemnify, defend, and hold us, our officers, directors, employees, agents, contractors, licensors and suppliers harmless from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature made by any other party due to or arising out of any violation of these Terms, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation or due to or arising out of any activity related to goods and services supplied by us.

Notices to you
We may notify you by email, a general notice on this website or by other reliable method to an address or using contact information previously provided by you.

Excusing events
You acknowledge and agree that we are excused from performing our supply and other obligations and will not be responsible for any delays where and so long as we are prevented from performing our obligations under these Terms by events or causes beyond our reasonable control.  We will endeavour to notify you of any delay and its expected duration.  If we are prevented from performing our obligations for longer than a reasonable time, we may elect to cancel your order and issue you a credit in the amount paid for the order without further liability to you.

Entire agreement
These Terms (including any terms or policies incorporated by reference) set out the entire agreement between you and us concerning its subject matter and supersedes all prior communications.

Alterations
We may alter these Terms from time to time by posting the altered version on our website.  You should visit the website regularly to keep up to date with any alterations.  In the case of an alteration, the altered Terms only apply to goods ordered via the website after the alteration takes effect.